Return & Refund Policy

Return & Refund Policy – Scottsdale Car Care & Speed Shop

Last updated: August 2025

At Scottsdale Car Care & Speed Shop, we value your satisfaction and aim to provide high-quality automotive products and services. If you are not fully satisfied with your purchase, our return and refund policy makes the process simple and transparent.

1. Eligibility for Returns

  • Returns are accepted within 30 days of delivery.

  • Items must be unused, uninstalled, and in their original packaging.

  • Products showing signs of installation, wear, or damage not caused by us are not eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

  • Special-order or custom-made parts

  • Electrical components once opened or installed

  • Services or labor performed

  • Clearance or final sale items

3. Return Process

  1. Contact Us – Email info@scottsdalespeed.com with your order number and reason for return.

  2. Approval – We’ll confirm eligibility and provide return instructions.

  3. Ship Back – Send the item(s) to the provided return address.

  4. Inspection – Once received, items will be inspected before a refund is issued.

4. Refunds

  • Refunds are issued to the original payment method within 5 business days after we receive and inspect the returned product.

  • Original shipping costs are non-refundable unless the return is due to our error or a defective product.

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless:

    • The product arrived defective or damaged, or

    • We shipped the wrong item.

6. Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery. We will arrange a replacement or refund at no cost to you.

7. Contact Information

For returns, refunds, or questions about this policy, please contact:
Scottsdale Car Care & Speed Shop
Email: info@scottsdalespeed.com
Phone: (480)284-5488